Medifax EDI Client Support
Call Client Support at 1-800-333-0263 for support with all non-networked Medifax products, such as our Point of Service terminals, MAX eligibility software, or NetDirect.
Medifax Direct Technical Support
If you are an I.S. Department or Medifax Assistant user and need support for our networked products, such as Medifax Direct or Medifax Assistant, please call 1-800-819-7965.
If you have been contacted by Medifax Support personnel and asked to join a WEBEX session for troubleshooting, please click on the link below to be connected to the WEBEX website. The Medifax Support technician will interactively guide you through the support procedure.
http://emdeon.webex.com
MediClaim HelpDesk
Call the MediClaim HelpDesk at 1-800-296-3736.
- Select option 1 for Technical Support
- Select option 2 for Registration